Earlier Career Highlights

MAJOR CONTRACT ACQUISITION & CLIENT MANAGEMENT

Secured and managed major contracts with a Fortune 500 retail brand (including 20+ subsidiaries), the largest municipal healthcare company in the U.S., and Massachusetts’s largest private employer—driving revenue growth and expanding market presence.
Replaced a decade-long branded merchandise distributor relationship with a leading non-profit consumer foundation, broadening merchandise services across a print catalog and e-commerce platform. Shifted domestic production to overseas manufacturing to secure orders, deepen client loyalty, increase company revenue, and reduce client spend. Improved company margins—delivering measurable financial value across the partnership.
Expertly managed complex vendor relationships and scaled operations to meet evolving client demands across multiple industries.
Cultivated strong, multifaceted relationships across client organizations, ensuring 100% retention of existing clients throughout the 2009/2010 Great Recession. Simultaneously secured new lucrative contracts by leveraging operational agility, strategic focus, and consistently delivering exceptional service.

CROSS-FUNCTIONAL COLLABORATION

Worked onsite at a Fortune 500 client’s headquarters—a high-end, globally recognized lifestyle brand—collaborating across retail, wholesale, licensing, marketing, IT, corporate partnerships, and custom B2B/B2C decoration divisions to drive strategic merchandising initiatives.

PRODUCT & PROGRAM INNOVATION

Played a key role in launching an online B2C embroidery-on-demand program, driving new digital merchandising capabilities.
Created, pitched, and produced client-branded retail merchandise and packaging—domestically and overseas—sold through 70+ retail stores, retail partners, and e-commerce channels.